Any disputes arising out of or related to these Terms, the Privacy Policy, or the services provided by Good IT Solutions, LLC, shall be resolved exclusively through mediation or binding arbitration. The parties agree to first attempt to resolve any dispute through good faith negotiation and, if unsuccessful, through mediation facilitated by a mutually agreed-upon neutral mediator. If mediation fails, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA).

The arbitration shall be conducted in [Utah], and the decision of the arbitrator shall be final and binding on all parties. Each party shall bear its own costs and attorney’s fees, except as may be provided by law or the arbitrator’s award.

By agreeing to these Terms, you waive your right to pursue disputes in court, including the right to a trial by jury, and instead agree to resolve disputes as outlined above.